Always Included


Legal Information Helpline

ARAG customers have access to our confidential legal information helpline for general information about Australian legal matters. Your call will be referred to a legal service provider who will be responsible for the information provided to you. There will be no extra cost to ARAG customers for an initial 15 minute consultation. The legal information helpline is available between 9am and 5pm AEST on weekdays (except public holidays). Fair use policy applies. Information will be provided verbally and will not be put in writing. This helpline cannot provide advice in respect of a dispute you have with ARAG or the Insurer.

The insurer of ARAG Legal Expense Insurance products is HDI Global Specialty SE – Australia (ABN 58 129 395 544, AFS Licence number 458776) (Insurer). ARAG Services Australia Pty Ltd (ABN 14 627 823 198, AFS Licence number 513547) (ARAG) has been granted delegated authority by the Insurer to enter into, vary or cancel policies and handle claims for ARAG Legal Expense Insurance products on the Insurer’s behalf.
All enquiries should be addressed to ARAG.

Any advice contained on this website is general advice only and has been prepared without considering your individual objectives, financial situation or needs. Before purchasing or renewing a product we recommend that you consider if it is suitable for your circumstances and read the policy terms and conditions.