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Legal Information Helpline

ARAG customers have access to our confidential legal information helpline for general information about Australian legal matters. Your call will be referred to a legal service provider who will be responsible for the information provided to you. There will be no extra cost to ARAG customers for an initial 15 minute consultation. The legal information helpline is available between 9am and 5pm AEST on weekdays (excluding public holidays). Simply have your policy details ready then call (02) 8066 0162 and select option 1 and then 2. Fair use policy applies. Information will be provided verbally and will not be put in writing. This helpline cannot provide advice in respect of a dispute with ARAG or the Insurer.

ARAG Services Australia Pty Ltd (ABN 14 627 823 198) (ARAG) has been granted delegated authority by the Insurer to enter into, vary or cancel Policies and handle Claims on their behalf. In providing these services, ARAG acts on behalf of the Insurer and not as Your agent. ARAG is authorised to provide financial services in accordance with its Australian Financial Services Licence (AFS Licence number 513547). Any advice provided by ARAG in relation to this product is general in nature and does not take into account Your individual circumstances.
The Insurer is detailed in your policy documents.

All enquiries should be addressed to ARAG.

Any advice contained on this website is general advice only and has been prepared without considering your individual objectives, financial situation or needs. Before purchasing or renewing a product we recommend that you consider if it is suitable for your circumstances and read the policy terms and conditions.