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Disputes between landlords and tenants can be awkward and unsettling. For landlords it can be a major financial investment and for tenants, being secure and knowing their rights, are both equally important.

Over the past 12months there has been reduced cover for landlords, many policies excluding rental default and reducing cover for malicious damage. Tenants are finding it increasingly difficult to get basic repairs done or negotiate rent reductions.

Our Landlord Legal Expense Insurance policy covers many common disputes landlords may face including recovery of rental arrears property repossession and contract disputes, and for tenants our Private Legal Expense Insurance includes tenancy and contract disputes.

In NSW alone in 2018, there were 30,203 tenancy disputes lodged, the majority 30,137 were resolved and 150 escalated to the Appeal Panel and 13 reached the Supreme Court*. Despite the high-resolution rate, this does not accurately represent the commercial or economical cost that landlords or tenants have experienced. Residential disputes can be prevalent and complex for both parties, with many not knowing their rights or having the means to access sound legal advice. It can be a stressful situation for the landlord if their property is damaged or for the tenant if they are unable to acquire help from the landlord if there are any issues while living on the property.

Some common disputes may include boundary fencing, damage to property (not covered under standard Landlord cover), rent arrears and reclaiming bonds. In 2018, in NSW alone there were 451 disputes regarding dividing fences*.

Whether you are a tenant or landlord, having a ARAG Legal Expense Insurance policy provides support and access to legal advice and action when things go wrong.

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* NSW Civil and Administrative Tribunal Annual Report 2018

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Get in touch with our team today on (02) 8066 0162 or email

ARAG Services Australia Pty Ltd (ABN 14 627 823 198) (ARAG) has been granted delegated authority by the Insurer to enter into, vary or cancel Policies and handle Claims on their behalf. In providing these services, ARAG acts on behalf of the Insurer and not as Your agent. ARAG is authorised to provide financial services in accordance with its Australian Financial Services Licence (AFS Licence number 513547). Any advice provided by ARAG in relation to this product is general in nature and does not take into account Your individual circumstances.
The Insurer is detailed in your policy documents.

All enquiries should be addressed to ARAG.

Any advice contained on this website is general advice only and has been prepared without considering your individual objectives, financial situation or needs. Before purchasing or renewing a product we recommend that you consider if it is suitable for your circumstances and read the policy terms and conditions.